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Bart Allen Berry
Business Transformation
and
Organizational Development Specialist


Bart Allen Berry
Is A Dynamic Leader Who Will Help Your Organization
To Reach It's Potential
 
 
Strategic Change and Improvement- Bart has lead numerous interventional efforts to prepare for, respond to and positively align companies of all kinds with changing markets, growth, production, competition, and the economy.
 
Organizational Assessment-
Bart offers a range of capabilities for identification of  organizational gaps, trends, and needs with design and administration of in-depth internal and external surveys, assessment, focus group and analysis of data and findings- including climate studies, satisfaction studies, employee surveys of all kinds, market research and more.  Bart's recommendations have been integrated as part of strategic plans in many large firms.
 
Competitiveness-
Bart has developed and implemented comprehensive research based statistical models for prediction of return and recommend rates, customer loyalty and retention and detailed comparative factor analysis with competitor products and services and as a guide for acquisition of additional market share.
 
Quality-
Bart has performed quality and ISO auditing and design of quality management systems, taught quality fundamentals and lead numerous departments through the identification and implementation of continuous improvement initiatives.
 
World Class Leadership-
Bart is the author of several books and assessments based upon satisfaction research and leading companies to World Class Standards in the eyes of customers, including system-wide self auditing, chartering improvements, individual manager development, and the development of organization-wide cultural change initiatives and competitor benchmarking.
 
Culture and Climate-
Bart has designed and lead numerous culture and climate change efforts from company mergers and rapid increase/decrease of company size, strategic acquisitions, international culture dynamics, executive level re-organization and the integration of multiple divisions and offices.  Bart has supported numerous change efforts with thematic customer designed training program experiences with specific goals of integration of change.
 
Strategic Planning- Bart has lead numerous strategic planning sessions with large and small firms utilizing a range of approaches from traditional applied strategic planning to 'open space' techniques, and multi-day off sites integrated with team development activities, and annual meeting agendas and customized activities and business content presentations.   
 
Employee and Management Development- Bart has designed, supported and lead a full range or employee and management development efforts for groups as small as a five person top management team to company wide initiatives for thousands of employees.
         
Needs Assessment-
Bart has designed, and administered numerous needs assessments to measure training needs, technology needs, leadership needs, and more.  Bart's detailed and comprehensive needs assessment data, findings and recommendations create the business case for implementation of training programs, process and policy changes and improvement initiatives.  Bart's methodologies run the gamut from machine readable instruments and in-person interviewing to specific survey software and anonymous email instrument design.
         
Competency Modeling-
Bart has designed and developed detailed competency modeling and measurement studies designed to measure skills and competencies across employee and manager populations including, job skills, technical skills, computer knowledge, business skills, leadership skills, company values, processes and policies and more.  Bart's competency studies are typically utilized to gauge future needs across the board, evaluate recruiting and retirement targets and strengthen competitive competencies across the entire organization.
 
Succession Planning-
Bart has counseled and coached executive teams and human resource professionals on the importance of an integrated succession planning process as part of the strategic planning process. Bart's competency modeling efforts tie strongly to these objectives.
         
Training Effectiveness-
Bart has implemented training program effectiveness measurement with nearly every program he has delivered or administrated.  Bart's training effectiveness measurements are tied to specific operational and productivity metrics for which his training programs are designed. to address- rather than just feel good outcomes. Bart has performed significant educational evaluation work for New York University, University of Phoenix and UCSD. 

Executive Coaching-
Bart works effectively one on one with individual managers to provide confidential support, feedback processes, goal setting, and individual development exercises.
 
Training & Development-
Bart has personally trained more than 200,000 employees and managers from hundreds of companies including many of the Fortune 500, International Firms and Government. The largest single group Bart has trained at any one time was 3000.
         
Team Development-
Bart has designed and delivered best-practice team development programs from several hours to multiple days in classroom environments, outdoors and aboard ship.  Bart has authored more than 25 training exercises and organizational simulations, and has licensed and sold his own copyrighted exercises, trainings and complete programs to some of the world's largest companies.  Bart's team facilitation emphasis is on effective group process, problems solving, team leadership, communication, collaboration, team planning, synergy and interventions for stuck teams. 
         
Leadership Development-
Bart has designed, administered, and delivered leadership development programs and trainings including being an original faculty member-developer of UCSD's Executive Edge Program for Company Presidents, and Daniels School Of Leadership- Leadership 2000 program, and has subcontracted his own programs and trainings for The Leadership Challenge, Tom Peters Group, Center For Creative Leadership, The TQM Leadership Experience, Blanchard Training & Development, Anthony Robbins, and delivered his own World Class Leadership and Lead To Win programs to groups of all kinds.  Bart has also developed a leadership survey training program called Dimensions of Leadership which includes several of the popular leadership models for young managers. 
 
Quality-
Bart has lead quality improvement initiatives and training for many groups including chartering improvement teams, root cause analysis, ISO Quality Management systems, Leading AS9100 audits, and teaching in the TQM certificate program at UCSD.  Bart's emphasis on continuous improvement is integrated into every training program and strategic effort and a core underlying value.
         
Educational Design-
Leading a consulting and training firm for more than 25 years has required Bart to adapt and develop original training programs and interventions to the unique needs of each client group.  This entails coherent needs analysis and practical application to be able to deliver cost effective and timely solutions that generate results.  Few consultants have more actual company experience with program development and design than Bart Allen Berry.
 
Experiential Learning-
Bart is a veteran experiential learning facilitator, ropes course and adult experiential learning advocate and practitioner.  Bart has personally built more than 20 ropes courses, licensed his experiential learning programs and written the book The Gift of Experiential Learning.  Bart was the first to bring experiential team learning and employee/management training and ropes courses to Mexico, South Korea and The Sultanate of Oman.  Nearly every employee training experience or seminar Bart lead's will have a strong experiential component geared towards adult learners.  Bart has delivered multiple presentations to the National Association of Experiential Learning where Bart has also served as a strategic consultant.
 
 
Entrepreneurial Initiatives In addition to leading a training and consulting firm, Bart has developed additional projects and capabilities including:
 
Quality Values Organizational Assessment Engine-
Managing a team of programmers, Bart developed one of the first online JAVA based assessment engines for administering organizational surveys of all kinds with automated statistical results.
 
Here To Help Web Portal-
A comprehensive resource database of more than 14,000 links to help people affected by the current recession.
 
Recession Help Expo-
Bart produced two city-wide recession help events in San Diego with over 150 recession help exhibitors, expert speakers including headliners such as Brian Tracy.
 
BAJAYES.com-
Publisher, Online Web portal and Online Magazine, all about the positive aspects of Baja Mexico.

International Experience  Bart has provided training and consulting in Europe, Asia, Latin America and the Middle East. 
 
Chamonix France-
Entrepreneurial restaurant and night club start-ups, all aspects of small business planning and consulting. Multiple projects in the US for European Firms.
 
South Korea-
Program design and licensing, construction, train the trainer program installation for Aquarius Training & Development's Leadership and Team experiential training programs including opening the first high adventure ropes course in Korea for Samsung HRD.
 
 
Mexico-
Opened first corporate learning and experiential learning and conference center in Mexico hosting multi-national manufacturing groups and Maquiladora employee and management trainings.
 
Middle East- Oman, Emirates, etc.
US Air Force and Defense dept. contractor groups training and contract intervention/customer satisfaction auditing and six sigma improvement initiatives
 
Government/Agency Experience  Bart has performed multiple consulting contracts and trainings for City Of San Diego, Water Utilities Department, San Diego Housing Authority, Department Of Energy, Department of the Navy, US Air Force, Central Intelligence Agency, Dyn-Corp, VSE, EG&G and other GSA contractors on base and in field locations including White Sands, China Lake, Pt. Magu, Ford Island, North Island, Balboa Naval Hospital, MacLean, and others.
 
Author/Speaker- Bart is a prolific writer of books, articles, and assessment instruments, and regularly speaks at conferences for associations of all kinds on a range of topics. 
 
Author-  
ORGANIZATIONAL AUDIT OF CUSTOMER SATISFACTION
"WORLD CLASS LEADERSHIP Revitalize - Compete - Win"
“What Customers Want” Fundamentals of Satisfaction for Your Enterprise”
Co-Author: “Quality Values” Market Dominance Through Customer Satisfaction
"How We Will Endure-Values, Leadership & Strategy In The New Recession"
"The Gift Of Experiential Learning"
Functional Work Group Teamwork Survey
Teamwork Behavior Inventory Self-Assessment
World Class Leadership Audit
Sales Person Effectiveness Assessment
Relationship Assessment
Self-Management Program
Numerous other customized assessments for individual clients
Numerous other articles and white papers.
 
Speaking-
Topics include: Customer Satisfaction, Team Development, World Class Leadership, Risk Taking and Decision Making, Competitiveness, Sales Person Effectiveness, Response To The Recession.
 
Career Highlights-
Owner/founder of Aquarius Adventures, 1983
Mountain Climbing and Rock Climbing School Founder and Guide- leading courses, classes, trips and expeditions worldwide- teaching and guiding climbing for more than 6000, with significant ascents of Yosemite's big walls, high altitude and alpine climbs and the highest peak in the western hemisphere. 
 
Aquarius Training Systems and Aquarius Training & Development LLC, since 1985.
Designed, Developed, Marketed, Sold, Delivered and Evaluated training and consulting services to hundreds of companies regionally and internationally specializing in Team Development, Leadership Development, Sales Effectiveness, Customer Satisfaction, Quality, Continuous Improvement, Business Process Re-Design, Strategic Planning and many types of Organizational Assessment including: Org. Climate, Customer Satisfaction, Competency Assessment, Training/Education Evaluation, Market Research and more. 
 
Faculty/Adjunct Faculty: UCSD Extension Total Quality Management Certificate (Work Team Development).  UCSD Extension International MBA program (Customer Service/Satisfaction).  UCSD Extension Executive Edge Leadership Program for presidents and top supervisors, University of California Riverside, University of Redlands, Daniels School Of Leadership, University For Humanistic Studies.  
 
Education and other Background:
Business Administration Rider College, Lawrenceville New Jersey, Southwestern College, UCSD.  Total Quality Management Certificate UCSD Extension.  Numerous Training and Development Courses and co-teaching experiences: Tom Peters Group, Robbins Research, Blanchard Training & Development.  ASQ ISO9000/AS9100 Auditor. Judge-California Team Excellence Awards.
 
Professional Affiliations
Member/Past Member: Organizational Development Network, AQP, ASTD, Assoc. for Experiential Education, ARITAC (Mexican human resources association), CANIETI (Baja Norte Industrial Association), The Maquiladora Association, American Mountain Guides Association, San Diego Human Resource Management Association.
 
Certificates Etc.
Emergency Medical Technician, ISO/AS9100 Auditor, Certificate In Project Management George Washington University, Alpine Climbing Guide American Mountain Guides Association. DISC, Situational Leadership, MBTI, Group Facilitation.
 
Software Proficiencies
MS Office Tools, Page maker, Adobe Photoshop, Flow Charter, SPSS, Web Site Development.
 
Hobbies and Other Interests:
Mountain Climbing, Surf Kayaking, Painting, Music, Ocean Sport Fishing, Vacation House Construction in Baja.

Articles/Work Examples

Four Strategies Companies Need Now

Life Without Customers - Mini Series

Customer Loyalty

Competency Study Example

Experiential Team and Leadership Training Facility Built/licensed by BAB to SAMSUNG in South Korea


DOWNLOAD RESUME FILE COPY
Bart Allen Berry on Customer Satisfaction as the driver for World Class Status


Bart Allen Berry talks about the BUILD MY TEAM program.
Contact Information:

Bart Allen Berry
760-268-9615
bart@bartallenberry.com



See work examples, references, books by Bart Allen Berry etc. below
Quality Values- Market Dominance Through Customer Satisfaction
What Customers Want! Fundamentals of Satisfaction for Your Enterprise
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Abadix
Abbott Labs
Accenture
Accuride
ADC Broadband
AirTouch Cellular
Alcoa
Allergan
Alma
Alza Pharmaceutical
American Airlines
American Express
American Lawyers Media
American Management Systems
American Medical Response
Ameriquest
Amgen
Amway
Andersen Consulting
Arco
 ASFSA
AT&T Wireless
Autoliv Safety Technologies
Avery Dennison
 Bacou-Dalloz
Bank of America
Baxter Healthcare
BDS Marketing
Behr Paints
Belgravia Capital
Best Foods
Birkenstock
Black and Decker
Blanchard T&D
Body Mind College
Bose
BP
Brooktree
Cal Group Insurance
Cal State San Marcos
Canieti
Canon
 Carlson Wagonlit
Carl Zeiss
CB Richard Ellis
Cephalon
CIA
Check Free
Children’s Hospital
Cigna
City of San Diego
Coca Cola
 Coffee Bean and Tea Leaf
Collins International
Compaq
Coors
Coco’s and Carrow’s
Cytel
Deloitte and Touche
Disney
DynCorp
Eagle Creek
Edison Capital
EG&G
Eli Lilley
 Elon
Ericsson
Execuquest
ERM
Exxon/Mobile
Fashion Industry Institute
Foodmaker
Four Seasons
Ganis Credit
Gaymar Industries
 GE Capital
General Dynamics
Hasbro
Hewlett Packard
HMS Assoc.
Home Base
Home Club
Home Federal Bank
Hornblower Dining Yachts
Hughes
Hyatt Hotels
Hyundai Motors
IBM
 IFF Advisors
INC Magazine
 Ingraham Micro
Intuit
Jack In The Box
 JBL
Jenssen Pharmaceutica
Jenny Craig
Kingston Technologies
Knotts Berry Farm
KPMG
 KRONOS
Lanier
Lenscrafters
Massachusetts Financial
Master Foods
Mattel Toys
Medicis
Medtronics
Meguires
Merril Lynch
 Mercedes Benz
Metagenics
MFS
Miller Brewing
Mitsubishi
Moen
Molecular Biosystems
Monterey Carpets
Morongo Valley Mental Health
Morrison Express
Morton’s Steakhouses
 NAFTA Show
NAHAM
National Park Service
National University
Navico
NCR
Netsoft
Network Catalysts
Newport Beach Convis 
Nokia
Northern Telecom
OCBTA
OC On Track
Ondeo Nalco
Organizational Development Network
Oro Alexander
Ortho McNeil
Otis Elevator
 Outward Bound
Pagenet
Panda Management
Paramount Pictures
Parker Hannifin
 Park Newport
Pepsico
Pfizer
 Plexus
Price Waterhouse
Proxima
 Prudential
Public Storage
Qualcomm
Revelle College
Revlon
Ricoh
Ritz Carlton
San Diego Chamber of Commerce
Samsung
SDGE
San Diego Zoo
San Diego Planning Department
San Diego Water Utilities Department
Save-On Travel
Scripps Hospital
Seimans
Solar Turbines
Sony
Southwest Airlines
 So Cal Edison
Southern California Training Cooperative
Southwest Airlines
Stanford University
Starbucks
State Farm
Sundance Spas
Sun Microsystems
Taco Bell
Tap Pharmaceuticals
Texas Instruments
The Event Connection
The Fashion Institute
The Graves Group
Texas Instruments
The Maquiladora Association
Tom Peters Group
Toshiba
Tri-con Resteraunts
 TYCO Healthcare
UCSD
University of Colorado
UC Riverside
UC Irvine
Unisys
U of Phoenix
U of Redlands
US Air Force
USC
US Department of Energy
US Navy
Williams Communications
Wyle Electronics
YMCA
Young Life
YPO


References:

Lanny Goodman, Principal
Management Technologies
Alburquerque New Mexico
505-884-7300
lanny@lannygoodman.com

John Krambo
JMK Associates
Chicago Illinois
john.krambo@sbcglobal.net
630-715-8575

Blanca De La Torre
Western Union
San Diego California
bodelatorre@yahoo.com
619-947-2747

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