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Employee Satisfaction Surveys, Employee Opinion Surveys, Organizational Climate Studies, Employee Attitude Surveys, Employee Communication Surveys, Employee Engagement Surveys, Employee Motivation Surveys, Employee Retention Surveys

all get at the same issues


Employee satisfaction surveys
are great tools for monitoring current trends in satisfaction, climate, supervisor relations, training needs, efficiency of current policy, suggestions for improvement and more.  Most organizations benefit from performing these studies at least once a year.

We have thousands of data points and many studies in our library.  Each shares a core 'set' of employee satisfaction factors, however each is customized to some degree to meet your particular needs.

 

Sample Categories

 

Job Satisfaction

Knowledge/Understanding of Mission/Values/Goals 

Open Communication/Upward Communication

Contributions Valued/Participation/Involvement 

Clear Goals and Plans

Use of Metrics and Measurement 

Job Alignment with Goals/Plans

Customer Satisfaction Focus

Continuous Improvement Focus

Workload/Staffing

Tools/Space and Resources

Access to Information

Updated promptly on policy changes

Safe/Clean/Organized Work Environment

Recognition

Personal/Work life Balance

Fair treatment/diversity

Teamwork and Cooperation

Manage my workload effectively

Equitable assignment of work/fair treatment

Performance appraisal/Fair/Accurate

Treated with respect by Supervisor/others

Relationship with Supervisor

Management Skill of supervisor

Leadership/Supervision/Teamwork/other skills of Supervisor

Effective resolution of staff issues

Ethical conduct of others

Freedom to determine how to do my work

Good use of my skills and abilities

Knowledge of tools and resources

Job Duties clearly defined

Adequate skills and training

Department works well together/with other departments

Count on confidentiality

Acceptable working conditions

Decision making input

Opportunity for career advancement

Satisfaction with compensation/Benefits

Feel valued and appreciated

I am a satisfied employee

I plan to stay

I would recommend this place to work to others

Mysuggestions for improvement

Employee Survey Demographic Analysis
To get the most out of your employee study, good demographic analysis will help pinpoint which departments and employee groups affect overall results.


Potential Demographicsto include in a study:

 

  Age range

  Gender

  Nationality/Race (particularly for international firms)
  Years on the job

  Rate or pay grade

  Site

  Department

  Certifications

  Trainings attended

  Military/Ex-military/Civilian

  Worked at other Company Sites

  Education Level

  Worked for previous contract

  Particular programs attended (company policy, in country orientation etc.)

  Full time/Part Time/Exempt




Data Collection Methodology
Today, It make sense to survey employees in a web-based format,although if individuals in the field are not computer savvy or don't have access to a computer, data from pen and pencil forms can completed in the field and then hand entered by us into our 'engine' for analysis and reporting. Translation into native languages is also possible.
Satisfaction of the 'internal customer' is a valuable focus for any organization with improvements yielding big dividends for the organization.


Contact us today to design your next employee satisfaction survey.


 



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